Returns & Exchanges

At Nice Things By Helena, we want you to love every piece in your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team with your order number and the reason for your return to receive a pre-paid shipping label and return authorization.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring fragile home decor is securely wrapped to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.